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Your Account, Your Rules, Our Transparency

When you open an account on crv bet, you're joining a community of players across Indonesia who trust our terms.

Account verification in minutesInstant deposits via local railsWithdrawal disputes resolved fastData privacy by design
crv bet Your Account, Your Rules, Our Transparency
GET HELP FAST

How to Reach Us About Your Terms Questions

Live Chat Open the chat bubble in the bottom-right corner of the lobby or account settings.
Email Support Send your question to [email protected] with your account email and a clear description.
In-App Notifications Check your account inbox for policy updates and term changes.
YOUR DATA & SECURITY

How We Protect Your Information Under These Terms

Account Security

Your login password is encrypted end-to-end. We never store it in plain text. Two-factor authentication is optional; enable it in account settings for extra protection.

Data Retention

We keep your account data for the lifetime of your account plus 3 years after closure for tax and legal compliance. Personal data older than that is anonymised or deleted.

Cookie & Tracking

We use session cookies to keep you logged in and functional cookies to remember your language and payment method. Marketing cookies are optional; you can disable them in privacy settings.

Dispute & Complaint

If you dispute a transaction or believe a term was misapplied, email [email protected]. We investigate within 5 business days and respond with a resolution.

Account Access Requests

You can request a copy of your account data, login history and transaction record via email. We provide a downloadable file within 7 days, free of charge.

Term Changes & Notice

If we update these terms, we email all account holders 14 days before the change takes effect. Continuing to play means you accept the new terms.

Clarifying the Terms You Need to Know

Contact [email protected] with your account email and registered phone number. We'll verify your identity and send you a password reset link. Recovery usually takes 2–4 hours. For extra security, enable two-factor authentication once you regain access.

Yes. Go to Account Settings, then Personal Info, and update your email or phone. We'll send a verification code to your new number or email to confirm the change. This update takes effect immediately after confirmation.

You can request account closure via email to [email protected]. We'll close it within 24 hours and retain your data for 3 years as required by law. Any pending balance will be returned to your original payment method.

Daily deposit limit is 50,000,000 IDR across all payment methods combined. Withdrawal limit is 25,000,000 IDR per day. These are set to protect account security; limits can be reviewed on request if your account is verified.

Yes. Breaches such as multiple accounts, sharing login credentials, or suspected fraud result in suspension. We'll notify you via email and phone. You can request review via [email protected]; we respond with details within 7 business days.

All withdrawals are processed via the same verified payment method you used for deposit. DANA, OVO, GoPay and QRIS withdrawals clear within 24 hours. Check your transaction history in the Wallet section to track status in real time.

Open any game in the lobby and tap the Info or Rules icon (usually a circle with 'i'). You'll see the return-to-player percentage, game rules and payout structure. This applies to all slots, tables and game categories.